Refund policy
At NutriBloom, we take pride in the quality of our products and want every customer to
have a positive experience. Due to the nature of dietary supplements and for hygiene
and safety reasons, we cannot accept returns of products that have been opened,
used, tampered with, or consumed.
If you receive a product that is damaged, defective, incorrectly supplied, or has a
manufacturing fault, please contact us within 7 days of receiving your order. To assist
with the assessment of your claim, we may request your order number, proof of
purchase, and photographs showing the product and the issue reported.
To be eligible for a return, products must be unused, unopened, in their original
packaging, and in the same condition in which they were received. Returned items that
do not meet these requirements may not qualify for a refund and may be subject to a
reasonable restocking fee where applicable.
Customers are responsible for arranging the return shipment and are encouraged to use
a trackable courier or postal service. NutriBloom cannot be held responsible for
returned items that are lost or damaged in transit. Proof of shipment and proof of
delivery should be retained until the return process has been completed.
Once a returned product has been received and inspected, we will notify you of the
outcome of your refund or replacement request. Approved refunds will be processed to
the original payment method. Please allow approximately 1 to 2 weeks for the refund to
be processed, depending on your payment provider and banking institution.
Please note that we do not offer refunds or returns for products that have been opened,
partially used, purchased in error, or where the customer is dissatisfied with the taste,
texture, flavour, or perceived results of the product. As with all dietary supplements,
individual experiences and results may vary.